Personal Banking Advisor

The Opportunity

Step into the spotlight of our local branch network as a Personal Banking Advisor. In this vital role, you will be the face of one of the Big 4 banks, greeting our clients warmly and driving impactful conversations to truly understand their financial aspirations. By leveraging your product knowledge, you’ll guide customers toward the right banking choices—both face-to-face and over the phone—while connecting them with our specialist banking teams for more complex needs.

This is a rewarding position where your enthusiasm and dedication will directly optimize our customers' daily finances and help them reach their goals.

What You Bring to the Team

• Customer Service Background: Prior experience in a retail, customer-facing, or phone-based environment, with a proven history of working toward targets.

• Resilience & Composure: The ability to stay grounded, calm, and professional when navigating challenging situations.

• Target-Driven Mindset: Comfortable making outbound phone calls and pursuing referral or sales leads.

• Strong Maths Skills: Confident handling, counting, and balancing cash accurately while processing financial transactions flawlessly.

• Vibrant Energy: A genuine enthusiasm for interacting with and supporting people from all walks of life.

• Adaptability: An eager attitude toward adopting fresh banking technologies and evolving operational guidelines.

Never worked in finance before? Don't worry!

Your enthusiastic attitude, thirst for knowledge, and dedication to stellar customer care matter most to us. From your very first day, we invest heavily in your growth. You will dive into an extensive training program covering all our financial services and products, backed by a collaborative team ready to give you the hands-on resources needed to thrive and advance your career.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.